FAQ's
Welcome to the FAQ's page for The Girlboss company, your trusted destination for women's activewear! Here are answers to some common questions we receive. If you don't find the information you're looking for, please feel free to contact our customer support team for further assistance.
Q: How do I determine the right size for me? A: We provide a detailed sizing chart on our website to help you find the perfect fit. Simply measure yourself using a measuring tape and refer to the chart to find your corresponding size. If you need further assistance, our customer support team will be happy to help.
Q: What are your shipping options and delivery times? A: We offer both domestic and international shipping options. Our standard shipping within the United Kingdsom takes approximately 2-3 business days, while international shipping can vary from 7-14 business days. We also offer express shipping for faster delivery. Please refer to our Shipping page for more detailed information.
Q: Can I track my order? A: Yes! Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment on our shipping carrier's website.
Q: What is your return policy? A: We offer a hassle-free return and exchange policy within 30 days of purchase. The item must be in new, unused condition with the original tags attached. Please refer to our Returns page for more details on initiating a return or exchange.
Q: Do you offer international shipping? A: Yes, we ship internationally to various countries. Please note that shipping times may vary depending on the destination and any customs regulations. Refer to our Shipping page for more information on international shipping rates and delivery times.
Q: Can I cancel or modify my order? A: We strive to process and ship orders as quickly as possible. If you need to cancel or modify your order, please contact our customer support team immediately. We'll do our best to accommodate your request, but once the order is shipped, changes may not be possible.
Q: How can I contact your customer support team? A: You can reach our customer support team via email at girlbosscomp@gmail.com.
Q: Do you offer discounts or promotions? A: Yes, we periodically offer discounts and promotions. Stay updated by signing up for our newsletter or following us on social media. You can find more information on current offers and promotions on our website.
Q: Are your products suitable for specific activities or workouts? A: Absolutely! Our activewear is designed to support various activities, including yoga, running, gym workouts, and more. Each product description provides details on its features and suitability for different activities.
Q: How do I care for my activewear? A: To ensure the longevity of your activewear, we recommend following the care instructions provided on the product tag. In general, it's best to wash your activewear in cold water on a gentle cycle and avoid using harsh detergents or fabric softeners. Air drying is typically recommended, but some products may be suitable for tumble drying on low heat. Refer to the specific care instructions for each item to maintain its quality.
If you have any further questions or need assistance, please don't hesitate to contact our customer support team. We are here to provide you with the best shopping experience and support for your active lifestyle!
Thank you for choosing Girlboss, Happy shopping!